Chat Support Officer
Shift :
Morning
Job Type
Permanent
Number of Positions :
1
Karachi
The Role
- Excellent communication.
- Pro in handling customers & their different mindsets.
- Problem solving skills.
- Intermediate/ bachelors.
- Must have a typing speed of 40 WPM (Words Per Minute).
- Minimum 1-2 years of experience.
- Must have worked on Chat software (Zendesk).
Requirements
- Respond to customers as quickly as possible.
- Resolve the issues.
- Complete knowledge about the new products and services.
- Identify possible website errors.